The network purchases to complain the focus in golden week The question is in the majority that the food goes bad,etc.
Yesterday afternoon, municipal industrial and commercial bureaus, market consumers' associations jointly made an inventory in festival and claimed or reported the situation, " 11 " During golden week, the hot line of 12315, 4815.75 kilograms accepts the Internet service appeal to increase by 71% compared with the same period of last year.
A focus during golden week of appeal related to Internet, include the online shopping, network game and broadband network insertion to complain etc.. Among them, because delay the question of delivering goods etc., the east store of Beijing is told 11; Because broken network and after sale the intersection of telephone and nobody answer, consumer unable to surf the Net, Beijing number end, propose the intersection of broadband and the intersection of network technique and Co., Ltd., tell into 11.
" 11 " During this time, 12315 accepts claiming or reporting 51 of relevant food together, among them, consumers complain that reduce by 24% compared with the same period of last year, report and reduce by 42% compared with the same period of last year. It is difficult, etc that the subject problem that consumers reflect the food goes bad, foreign matter, beverage add the award. Among them, the mobile phone complains that remains high for years, it is still the focus that consumers complain during festival.
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