The net friend supports to make an appointment and register The medical informationization benefits 2 million people in ten years

The net friend supports to make an appointment and register The medical informationization benefits 2 million people in ten years
Www.BeijingNews.com report " you agree in the hospital increase and make an appointment etc. and register the way on the net August 5? " A few days ago, Sina Web carried on the network investigation, in the face of such a question, more than seventy percent of the net friends supported to make an appointment and register.
Consider to seek medical advice demand, the intersection of Beijing and the intersection of Municipal Health Bureau and " about strengthen medical organization, make an appointment notice to register work " announcement a few days ago ordinary people, require from the fourth quater of this year, the tertiary hospital of the whole city should make an appointment and register to serve, and generalize to second hospital progressively.


Make an appointment in order to guarantee the slow disease or subsequent visit season of serious disease patient of difficulty, does not line up to register repeatedly again, Beijing Municipal Health Bureau proposes to booking the structure of registering again " The unalterable quota " : Subsequent visit makes an appointment and registers the proportion and is at least 40%, the stomatology department, subsequent visit of obstetrical department should be up to 100% to book the proportion, reexamine the making an appointment rate to want to be more than 60% in patient's clinic of leaving hospital. Meanwhile, every medical structure must pursue, divide the intersection of period and subsequent visit into, make an appointment, raise, make an appointment, register, register the proportion clinic year by year.
It causes the discussing warmly of the net friend that the scheme is announced, the investigation that Sina carries on on the net reveals, "do you agree in hospital's increasing and making an appointment etc. and registering the way on the net? " 40% of the net friends once made an appointment and registered on the net. At the time of the question of answering, investigating the net friend use and makes an appointment to register of 61.9% among them, worry about every large hospital " Fail to keep an appointment " At the question, 64.8% net friend say busy " will cancel reservation ahead of time " temporarily .
In the face of net friend for make an appointment the intersection of support and attitude that register, " the the intersection of China and medical front " magazine office editor-in-chief, the intersection of BJ Chest Science Hospital and Zhang JingBo Vice President say unexpected, "if the patient of our country can accomplish 70-80% of the reservation clinic, the hospital is crowded, will get very great improvement as to the unordered state. " China has 1,300 million people, offer informationalized medical treatment service for such huge crowd, it is one that invest in huge system engineering, how to implement " make an appointment and register " specifically An important subject.
It is reported, register the course that the project has already passed by several decades in reservation of Beijing. Initial reservation it registers systems to be to set up, run, make an appointment, register system alone by hospital mostly, but can only book a hospital to register, has already limited and shunted a patient to the other hospitals in reservation of the single hospital, have lost the function of allocating the patient from the other hospitals. Become the means that a patient seeks medical advice in the fixed hospital from essence and tie definitely, let the patient's choices be fewer, medical resources can not get rational sufficient use.
So since 1998, " whether Beijing make an appointment register the all-purpose card " whom each hospital put at same platform Appearance, thus solved because every hospital makes an appointment and registers the telephone number differently, serve form and make an appointment time slot to be different to give, go to a doctor a patient lead to the fact using the convenient and economical burden at. Meanwhile, such centralized reservation of type register way become including each city such as Beijing, Shanghai, Guangzhou to make an appointment the way mainly already.
In the past several years, because the positive participation in third party's social forces such as communication Companies such as China Netcom, China Telecom,etc. and new health advisory organization, the information-based process which the hospital served has got the push greatly. In many cities, can all make an appointment and register through Internet, telephone and short information of cell phone, have helped ordinary people seek medical advice.
Vice President Zhang JingBo points out, " the focal point of the business of the hospital is the medical treatment instantly, making an appointment and registering and serving this really needs to strengthen too. Through the cooperation of and the professional organization, can already help the hospital to promote the quality of the service, can utilize the existing reservation to register the platform, save social resources on a large most scale, serve a patient the most high-qualitily rationally, if invest a large number of more manpower, material resources to make repeated construction very uneconomical, the service has non- professional meeting. It is that the norm books the content, price and way to serve to do well and book the key served at present, it is convenient, rational to let ordinary people experience, can enjoy the value-added service at the same time. "
" Beijing books and registers the all-purpose card " in Israel It is the example, operation is ten years, served more than 2 million persons' customer, among them, 40% of the serivce objects are to leave the retired old man, at present, " all-purpose card " Book the reservation telephone wire which registered the system and already rise to 160 from 16 initial, the time of the customer service has been expanded to the round-the-clock service; Meanwhile, through the transformation to the software system, increase the doctor to recommend the function on the basis of having single reservations to registered and served originally, have relieved the question of expert's number of the focus with insufficient source to a certain extent.
It is introduced, are using " all-purpose card " at first Customer in,have every ten people on 9 piece, because there are doctors, and through seeking medical advice by guidance for many years after will call the rolling to people, the doctor who sixty percent of the patients will choose the professional organization to recommend already goes to a doctor, it is obvious that " makes an appointment and registers " Save patient line up cost, for shunting a patient, fully utilize medical resources to play a positive role.With the enhancement of health consciousness, people pay more and more attention to with the life closely bound up health problem, such as the food security, medical treatment is ensured, medical information,etc., healthy life should be from understanding information begins!More excellent health information please enter:News channel
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